At kimskie, we strive to deliver your orders securely and within a predictable timeline, with careful handling for all apparel and accessory items crafted from linen, cotton, lace, tulle and jacquard fabrics.
Once your payment is fully verified, our warehouse team will process and inspect your items prior to dispatch. Standard processing time normally takes 2 to 4 business days, excluding weekends and non-operational holidays. For pre-launch new arrivals from our Summer 2026 New collection, processing may be slightly extended due to quality checking requirements for fresh stock.
After dispatch, shipping transit time varies based on delivery destination. Standard shipping typically takes 7 to 14 business days, while expedited shipping is available for customers who prefer faster delivery, with an estimated transit window of 3 to 6 business days. Please note that transit timelines are estimated and not guaranteed; delays may arise from carrier logistics, sorting interruptions, or unforeseen operational issues beyond our direct control.
Shipping fees are calculated at checkout according to the total weight and delivery location of your order. Free standard shipping will be automatically applied to orders that meet the minimum spending threshold displayed on our website at the time of purchase.
We strongly recommend reviewing your shipping address carefully before submitting your order. kimskie will not be responsible for lost or misdelivered parcels caused by incorrect or incomplete address information provided by customers. If a parcel is returned to us due to address errors, the customer will bear the additional reshipping cost.
Once the package leaves our warehouse, we will send a tracking number to your registered email address. You can use this tracking code to monitor the real-time delivery status on the carrier’s official portal. If your tracking information has not updated for more than 10 consecutive business days, please reach out to our support team for further investigation.
Items marked as final sale are still eligible for standard shipping arrangements, yet they do not qualify for return or exchange after delivery. We reserve the right to adjust shipping methods or carriers without prior notice to ensure stable delivery performance.